Only when the product page expressly says so. Weather-resistant is not the same as waterproof; follow the listed exposure and storage guidance.

Measure the intended area, furniture, planter, table, railing, or mounting surface and compare all dimensions on the product page.

No. Furniture, plants, tableware, wine bottles, textiles, and styling props are excluded unless the product description specifically lists them.

Yes. Screen settings, outdoor lighting, natural materials, glaze, wood grain, and production batches can create reasonable variation.

Assembly varies. Review the product page and included-parts details. Keep small hardware away from children and pets.

Follow the specific care label. Even outdoor textiles generally last longer when kept dry, cleaned promptly, and stored during severe weather.

Use suitable anchors or stabilizing methods for the surface and local conditions. Bring lightweight pieces indoors during high winds.

Use a real flame only when the product is expressly designed for it. Maintain ventilation and clearance, never leave flame unattended, and prefer LED candles when uncertain.

Freeze safety depends on material, drainage, saturation, and construction. Empty or protect planters when the product guidance or climate requires it.

Keep surfaces clean and dry, address chips promptly, and use only care products suitable for the stated finish.

Avoid prolonged saturation and harsh cleaners. Use suitable protectants only when recommended, and store items in a ventilated dry area.

Only the components listed on the product page are included. Wall, fence, ceiling, or masonry substrates may require separately selected hardware.

Use only the stated maximum load and account for wind, movement, and mounting surface strength. Never exceed published guidance.

These are not toys. Supervise use and keep flames, cords, sharp edges, small parts, chemicals, and unstable items out of reach.

Orders are typically prepared within 1–5 business days, excluding weekends and public holidays.

Tracking is sent when available after dispatch. Carrier systems can take time to display the first scan.

Contact us immediately. We can try to help, but changes cannot be guaranteed once fulfillment has begun.

Email us promptly with the order number and clear photos of the product, packaging, and shipping label. Keep all packaging until instructed.

Email service@weloriqa.com within 30 days after delivery. Do not return anything until written instructions are provided.

Email service@weloriqa.com or call +8615111318775. Email is recommended for order-specific support.